Title:  Service Delivery Manager

• Asset Reliability > Stakeholder Engagement > Maintenance
• Meaningful work with real purpose > Exciting experiences to enrich your career
• Elevate your career at one of Australia’s best energy organisations

When you choose AusNet, you’ll join genuine people working together, making Real. Progress

At AusNet, we’re the link between renewable energy sources and local communities, playing a key role in the clean energy transition and providing essential energy to every Victorian family.
 

Help us lead the way, while enriching your career with real people who encourage you to bring your best and make real impact – for your career, our communities, and Australia’s cleaner energy future.

Purposeful work with genuinely good people. That’s refreshing.

Do you want to play a key role in managing the O&M Delivery for more than 20 large infrastructure sites?

Join our team as the Service Delivery Manager where you will engage with a number of customers and delivery partners to offer a best-in-class O&M delivery experience and service.

You will be instrumental in managing risks, tracking portfolio performance, the delivery of compliance obligations and then providing accurate reports to stakeholders and regulators on request.

With a hybrid split (Office/WFH), this role is based in Southbank, Melbourne and is part of the DFN Delivery department, reporting into the O&M Delivery Manager.

This role will deliver real outcomes, including but not limited to:

• Engage with customers and delivery partners to ensure all maintenance activities are completed as per the maintenance programs, plans, and budgets
• Actively engage with stakeholders and maintain awareness of relevant legislation, laws, regulations, standards, codes and Ausnet policies and procedures
• Continuously assess asset reliability and performance, investigate asset failures, and take corrective actions to ensure asset operating life is maximised
• Coordinate with our network planners to deliver works that maximize availability and reduces penalties
• Provide advice and support when reviewing the allocation and prioritization of CAPEX and OPEX spends
• Assist managing a spares inventory and to coordinate annual stocktakes.
• Ensure the transfer or information during handovers is accurate and complete

You don’t need to check every box; however, we are looking for a good combination of:

• Extensive experience in similar technical advisory or lead role in similar industry.
• An excellent understanding of substation equipment, layouts, and HV operation planning and procedures (Must have), 
• Effective commercial and negotiation experience with a proven ability to find win-win solutions to complex problems.
• Demonstrated ability to work under pressure, manage both positive and negative outcomes or feedback.
• Experience working within the electrical transmission industry, power generation sites, within the utility scale BESS industry. (highly regarded)
• Infrastructure asset engineering knowledge including limited practical experience (highly regarded).
• Asset Management systems experience such as SAP, Objective, JIRA, etc.
• Analytical skills, MS Excel, Access, PowerBI, SQL and/or other analytical systems skills.

A real place to belong.

We celebrate unique voices, refreshing perspectives and diversity in our team. Engage and connect through our social club, family day, wide range of events or by joining one of our Employee Network Groups.  

We believe in more than just competitive pay. Here’s what sets us apart:

• Flexibility: whether this is hybrid work, flexible hours, or part time arrangements, we’ll work with you to help balance work and life.
• Leave: more than typical personal leave and a generous 14 weeks of paid parental leave, with no minimum service.
• Community giving: a paid day to volunteer with our social impact partner, Foodbank, or for a cause that matters to you.
• Perks: we offer all the other perks you’ve come to expect like purchased leave, income protection insurance, novated leasing, corporate discounts, private health cover discounts and more.

As an industry in transformation, we’re excited by the possibilities ahead.

So, if you’re passionate about our purpose and committed to making real progress, bring your energy and join AusNet. Together, we can shape a new way forward.