Title:  People Systems Improvement Specialist

We bring the energy!

Through purpose and people - not just through the infrastructure we operate, but through the way we show up for each other, our customers’ and our communities. The future of energy is in our hands. Let’s shape it together.

Are you ready to shape the future of energy?

We’re entering an exciting phase of growth, and we’re looking for a People Systems Improvement Specialist to help us optimise and stabilise our people systems environment. In this 12-month Fixed-Term Contract role, you will play a critical part in improving system performance by identifying and resolving root causes of issues across SuccessFactors and related platforms. You will be pivotal in strengthening the foundations for automation, self-service and continuous improvement. This role is based in Melbourne and sits within our People Advisory and Systems team.

What you’ll be doing in this role:

• Identify and resolve recurring system and data issues across the employee lifecycle
• Implement sustainable fixes that reduce escalations and manual intervention
• Conduct testing aligned to real-world business processes
• Partner with stakeholders to translate workflow challenges into system improvements
• Drive continuous improvement and defect reduction
• Targeted knowledge uplift by replacing informal workarounds with clear and accurate system instructions

You don’t need to check every box, however we’re looking for a good combination of:

• Detailed experience working with SuccessFactors, particularly Employee Central
• Strong analytical and problem-solving skills
• Experience working in environments with system transformation or improvement focus
• Strong stakeholder engagement and communication skills with the ability to articulate system concepts clearly and work collaboratively across teams
• Demonstrated understanding of HR data governance and privacy requirements with an attention to detail in identifying inconsistencies, preventing rework, and escalating data risks

The AusNet experience is all about…

• Growing your impact: We’ll support you to build your career through real opportunities and strong connections.
• Solving some of the most complex energy challenges of our time: We love unpacking complex challenges in clever ways and looking at things differently.
• Building an energy future to be proud of: We’re a trusted leader, with deep expertise, driven to do what’s right for our communities and customers.

We’re committed to building an inclusive culture and a diverse workforce. We believe different perspectives are essential to our success, and we encourage all applicants to apply. If you need any adjustments during the recruitment process, we're happy to discuss how we can support you.

At AusNet, we bring the energy!  Ready to make your impact? Apply now!

We will not be engaging with Recruitment agencies for this role, so please apply directly.