Title:  New Connections Coordinator

Join us in shaping Australia’s cleaner energy future—where your work matters, your ideas are valued, and your growth is supported by genuinely good people who bring out your best. Together, we’re building stronger communities and a more sustainable tomorrow.

We’re entering an exciting phase of growth, and we’re looking for a New Connections Coordinator (Subdivision) to help us lead the way.

As New Connections Coordinator (Subdivision), you will be accountable for providing professional, accurate and timely advice regarding subdivision planning and certification referrals from Councils and subdivision related inquiries, from Surveyors, Councils, Customers and internal stakeholders.

This hybrid role (Office/WFH) is based in Southbank and sits within our Network Operations & Delivery team.

This role will deliver real outcomes, including but not limited to: 

• Respond to Subdivision and Planning referrals via the SPEAR system or emails within their respective timeframes to ensure regulatory targets are met
• Provide timely responses to technical and general enquiries from Surveyors, Councils involved in Subdivision projects, as well as enquiries from internal stakeholders
• Assess Subdivisions utilising AusNet asset mapping systems and other tools to determine AusNet conditions for supply for Subdivisions in accordance with the Victorian Service Installation Rules (VSIR’s) and AusNet requirements
• Accurately record statistics of work completed
• Work collaboratively with other customer operational teams to identify improvement opportunities and drive change throughout the workplace

You don’t need to tick every box; however, we are looking for a good combination of:

• Experience within and knowledge of electricity industry
• General knowledge of electricity supply processes and VSIR’s related to Subdivisions
• Experience of working successfully within an operational team and with external service providers striving to provide excellent customer focused connection services
• Business and industry experience within new connections
• Excellent stakeholder management skills with the ability to communicate with a variety of stakeholders, both internally and externally
• You will have demonstrated experience in contracts administration and document management

A real place to belong.

We celebrate unique voices, refreshing perspectives and diversity in our team. Engage and connect through our social club, family day, wide range of events or by joining one of our Employee Network Groups.

We believe in more than just competitive pay. Here’s what sets us apart:

• Flexibility: whether this is hybrid work, flexible hours, or part time arrangements, we’ll work with you to help balance work and life
• Leave: more than typical personal leave and a generous 14 weeks of paid parental leave, with no minimum service
• Community giving: a paid day to volunteer with our social impact partner, Foodbank, or for a cause that matters to you
• Perks: we offer all the other perks you’ve come to expect like purchased leave, income protection insurance, novated leasing, corporate discounts, private health cover discounts and more

As an industry in transformation, we’re excited by the possibilities ahead.

So, if you’re passionate about our purpose and committed to making real progress, bring your energy and join AusNet. Together, we can shape a new way forward!