Title:  Field Services Coordinator

• Asset Reliability > Stakeholder Engagement > Maintenance
• Meaningful work with real purpose > Exciting experiences to enrich your career
• Elevate your career at one of Australia’s best energy organisations

When you choose AusNet, you’ll join genuine people working together, making Real. Progress

At AusNet, we’re the link between renewable energy sources and local communities, playing a key role in the clean energy transition and providing essential energy to every Victorian family.
 

Help us lead the way, while enriching your career with real people who encourage you to bring your best and make real impact – for your career, our communities, and Australia’s cleaner energy future.

Purposeful work with genuinely good people. That’s refreshing.

Do you want to play a key role in a team that are leading the way in creating the energy network of tomorrow, enabling the transition to a Net Zero Future.

Join our team as the Field Services Coordinator where you will be responsible for engaging with customers and delivery partners to offer best in class Operations and Maintenance service delivery as part of the greater O&M Team.

This role is primarily based in Southbank (with regular site attendance), and is part of the Operations and Maintenance team, reporting into the O&M Delivery Manager.

This role will deliver real outcomes, including but not limited to:

• Contribute to best-in-class service delivery of O&M for more than 20 large infrastructure sites valued at around $2B
• Support the development of O&M strategies and O&M pricing for DFN development team 
• Engage directly with customers and key stakeholders to develop outrage strategies, plans, and protocols to improve overall asset availability and to reduce outrage penalty costs
• Collaborate with customers and delivery partners to ensure all maintenance activities are completed as per the maintenance programs, plans, and budgets
• Work proactively and collaboratively with wider O&M team and other AusNet teams for the best outcome for AusNet customers and best commercial outcomes
• Undertake audits, investigate asset issues and events, and recommend/take appropriate corrective actions to ensure the asset’s operating life is maximised
• Manage an inventory of customer-owned spares and proactively manage all warranty and defect liability periods to maximise the quality and reliability of our contestable assets
• Identify and manage risks, track portfolio performance, track delivery of compliance obligations and provide accurate and timely reporting on these to stakeholders and regulators as requested
• Continuously assess asset reliability and performance, investigate asset failures, and take corrective actions to ensure asset operating life is maximised
• Coordinate with our network planners to deliver works that maximize availability and reduces penalties

You don’t need to check every box; however, we are looking for a good combination of:

• Proven experience in similar technical advisory roles in similar industry (electrical transmission industry preferred)
• Demonstrated ability to apply technical knowledge, skills and good judgement to deliver optimal business and customer outcomes
• Understanding of substation and line equipment, layouts and HV operational planning and procedures
• Strong stakeholder engagement, influence and negotiation skills
• Ability to find win-win solutions to complex problems
• Strong commercial acumen and business understanding
• Demonstrated ability to work with multiple sites, competing priorities and towards deadlines; ability to manage time and prioritise tasks effectively
• Exposure to Asset Management systems such as SAP, Objective, JIRA or similar preferred 

A real place to belong.

We celebrate unique voices, refreshing perspectives and diversity in our team. Engage and connect through our social club, family day, wide range of events or by joining one of our Employee Network Groups.  

We believe in more than just competitive pay. Here’s what sets us apart:

• Flexibility: whether this is hybrid work, flexible hours, or part time arrangements, we’ll work with you to help balance work and life.
• Leave: more than typical personal leave and a generous 14 weeks of paid parental leave, with no minimum service.
• Community giving: a paid day to volunteer with our social impact partner, Foodbank, or for a cause that matters to you.
• Perks: we offer all the other perks you’ve come to expect like purchased leave, income protection insurance, novated leasing, corporate discounts, private health cover discounts and more.

As an industry in transformation, we’re excited by the possibilities ahead.

So, if you’re passionate about our purpose and committed to making real progress, bring your energy and join AusNet. Together, we can shape a new way forward.